Last Updated: August 26, 2025

This Privacy Policy describes how Bring this food logistics limited ("we," "us," or "our") collects, uses, and shares your personal information when you use our services through our website or mobile applications (collectively, the "Platform"). It applies to all customers, vendors, and riders who use our services.

• Information We Collect

  We collect information directly from you, from third parties, and automatically through your use of our Platform.

  • Personal Information

    • For Customers: When you create an account, we collect your name, phone number, and delivery address. When you place an order, we collect order details. We may collect your email address later in your user journey to communicate with you about your account and our services. Secure third-party payment processors handle all payment information.
    • For Vendors: When you register your business, we collect your business name, contact information, menu details, bank account information, and other business-related data.
    • For Riders: When you apply to be a rider, we collect your name, contact information, vehicle details, bank account information, and other personal and professional information required for a background check.

  • Order and Transaction Information

    We collect details about your orders, including the items purchased, date and time of the transaction, and the delivery status. We also collect information about your interactions with our customer support team.

  • Location Data

    We collect precise location data from riders while they are using the app to facilitate and track deliveries. For customers, we collect location data to provide delivery services, but this data is not tracked in real-time, and you can choose to disable this in your device settings.

  • Device and Usage Information

    We automatically collect information about how you access and use our Platform, including your device's IP address, browser type, operating system, and a log of your activity.

• How We Use Your Information

  We use the information we collect for the following purposes:

  • To Provide Our Services: To process and fulfill your orders, manage your account, and provide customer support.
  • For Communication: To send you updates about your orders, important service announcements, and promotional offers.
  • To Improve Our Platform: To analyze user behavior, troubleshoot technical issues, and improve the functionality and features of our app and services.
  • For Security and Fraud Prevention: To protect our Platform and its users from fraudulent activity and unauthorized access.
  • For Business Operations: To process payments, calculate rider earnings, and manage our relationships with vendors and riders.

• How We Share Your Information

  We may share your information in the following ways:

  • With Vendors and Riders: We share necessary information (like your name, delivery address, and order details) with the vendor and the rider to enable them to fulfill your order.
  • With Third-Party Service Providers: We work with third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf, such as payment processing, data analysis, and marketing assistance.
  • For Legal and Compliance Purposes: We may disclose your information if required to do so by law, to respond to legal requests, or to protect our rights, property, or safety.

• Data Security

  We take reasonable measures to protect the information we collect from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.

• Your Choices and Rights

  You have certain rights regarding your personal information, including the right to:

  • Access and review your information.
  • Correct or update your information.
  • Request the deletion of your account and personal data, subject to certain exceptions.
  • Opt-out of receiving promotional communications from us.

• Changes to This Privacy Policy

  We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting the new policy on the Platform and updating the "Last Updated" date at the top of this policy.

• Contact Us

  If you have any questions about this Privacy Policy or our data practices, please contact us at:

  info@bringthisfood.com